LiveX AI is a software company specializing in the development of AI agents designed to enhance customer experience and engagement for businesses. LiveX AI provides automated customer support and retention solutions aimed at reducing churn and fostering customer loyalty through advanced artificial intelligence technologies.
Their core offering centers on deploying intelligent AI agents that interact with customers across digital channels, helping companies deliver timely, personalized support and proactive engagement. By leveraging automation, LiveX AI aims to make customer churn 'a thing of the past,' enabling businesses to maintain happier and more loyal customer bases.
How was LiveX AI started?
LiveX AI was founded by a team with deep expertise in artificial intelligence, cloud technologies, and business operations. Key members include Jerry Li (Co-Founder, CEO, and serial entrepreneur/investor), Jia Li (Co-Founder, Chief AI Officer & President, IEEE Fellow, and former founding head of Google Cloud AI R&D), and Yao Zhao (Co-Founder, CTO, and ex-Sr Director of Engineering at F5, ex-Googler). The founding team brings together experience from leading tech companies and entrepreneurial backgrounds, driving LiveX AI's mission to transform customer interaction with AI.
Who uses LiveX AI?
LiveX AI primarily serves businesses seeking to improve customer support and reduce churn through automation and AI-driven engagement. Their customer base includes a range of organizations such as syllaby, akool, monica, wyze, fotor, pictory, fashionpass, lavu, and turing—demonstrating adoption across various industries, from SaaS to consumer products.
Where is LiveX AI based and how large is the company?
LiveX AI is headquartered in Palo Alto, California, United States, and operates as a privately held company with a team size of 11-50 employees.
Learn more about LiveX AI
For more details on their leadership, vision, and technology, visit their About page.
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