Insuresoft is a software development company that provides an all-in-one platform for managing all lines of property and casualty (P&C) insurance business. Their flagship product, the Diamond Platform, is designed to streamline core insurance operations including policy administration, claims management, billing, digital portals, and more—all built on Microsoft .NET Core technology.
For over 30 years, Insuresoft has focused on delivering enterprise solutions that help insurance carriers, MGAs, and other industry participants manage business complexity and improve the policyholder experience. The Diamond Platform integrates policy processing, claims, billing, digital engagement, and intelligent data management into a unified system, with built-in document and workflow management. This enables customers to modernize operations and deliver better service to both agents and policyholders.
Insuresoft differentiates itself by offering a highly agile and scalable core policy administration system with a track record of zero failed implementations over nearly three decades. Their approach includes integrated professional and managed services, as well as specialized insurtech solutions tailored for vertical markets within the insurance sector.
How was Insuresoft started?
Founded in Tuscaloosa, Alabama, Insuresoft has been led by industry professionals with deep expertise in insurance technology and operations. The leadership team includes Nancy Schulte (Chief Executive Officer), Chris Blair (Chief Operations Officer), Joe Fendley (Vice President, Product Architecture and Technology), Rob Copenhaver (Vice President, Sales), Linde Wolff (Vice President, Product Strategy), Ronnie Moorehead (Associate Director, Software Development), Manny Aparicio (Director, Cloud Architecture and Services), and Diana Salah Eldin (Human Resources Manager). This team has guided the company through decades of technological change while maintaining a focus on reliable, customer-centered solutions. Learn more on their About page.
Who uses Insuresoft?
Insuresoft primarily serves insurance carriers and administrators requiring robust solutions for policy, claims, and billing management. Their customer base includes industry professionals such as Michael Binns, Marc Boone, R. Christopher Haines, James Pooley, Logan Roberts, Scott Walker, and Debra Fontenot. These customers rely on Insuresoft to help deliver on their customer promises and adapt to the evolving digital insurance landscape.
What services and features does Insuresoft offer?
Key capabilities of the Diamond Platform include:
- Policy administration
- Claims management
- Billing and payments
- Agent and policyholder digital portals
- Document and workflow management
- Intelligent data and analytics
- Integration with professional and managed services
The platform is designed for flexibility, allowing insurance organizations to adapt to changing operational needs and regulatory requirements.
Where is Insuresoft based and what is their scale?
Insuresoft is headquartered in Tuscaloosa, Alabama, United States, and operates as a public company with a team size of 51-200 employees.
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