Zippin is a software company specializing in automating physical retail spaces using AI and computer vision. Their platform enables checkout-free shopping experiences, primarily in sports and entertainment venues, allowing customers to enter a store, pick up items, and leave without waiting in line or interacting with a checkout kiosk.
How does Zippin's technology work?
Zippin's system uses advanced AI and computer vision to track what shoppers take from store shelves. Instead of traditional checkouts or self-checkout kiosks, customers simply swipe or tap a payment method to enter, select their items, and exit. The technology automatically detects purchases and completes the transaction without the need for scanning or mobile apps.
Zippin is not considered a self-checkout solution. Their platform eliminates the need for any in-store checkout process, reducing friction for shoppers and helping retailers operate more efficiently with less labor demand. The technology supports a variety of payment options, including credit cards, campus cards, mobile wallets, and loyalty programs. Zippin's API framework enables partners to integrate unique experiences, such as self-serve draft beer stations, into their stores.
What products and services does Zippin offer?
Zippin offers several checkout-free store formats, including:
- Zippin Walk-Up: Compact stores for quick service in high-traffic areas.
- Zippin Lane: Streamlined layouts for fast, grab-and-go experiences.
- Zippin Walk-Up Outdoor: Solutions tailored for outdoor events and venues.
Their flexible platform is designed to support various payment gateways and seamlessly integrates with existing retailer systems. Zippin is regularly recognized as an innovator in computer vision-powered automated checkout.
Who uses Zippin?
Zippin's technology is widely deployed in sports, entertainment, travel, and hospitality venues. Their customers include:
- Major stadiums and teams: Houston Methodist Cypress, Petco Park, Denver Broncos, Dallas Cowboys, Houston Rockets, Las Vegas Raiders, LA Chargers, San Francisco 49ers, Tampa Bay Rays, Toronto Blue Jays, and more.
- Entertainment and travel: LEGOLAND Windsor Resort, Dave & Busters, Main Event, SJU International Airport, DFW Airport, JFK Airport, Rio Airport, Edinburgh Park, Doha Metro.
- Large events: Super Bowl, FIFA World Cup, NBA and MLB All-Star Games, Taylor Swift’s Eras Tour, 2024 French Open, US Open.
- Retail and corporate partners: Aramark, Delaware North, OVG, Legends, SAP, Microsoft, Mastercard, Lawson, AmEx, Sodexo, and others.
How was Zippin started?
Zippin was founded by industry veterans with deep expertise in retail technology, AI, and computer vision, including Krishna Motukuri (co-founder and CEO). The founding team brings experience from companies such as Amazon and SRI, focusing on transforming the retail experience through automation.
What recognition has Zippin received?
Zippin has been recognized for its impact and innovation in automated checkout technology, including:
- Nominated by Sports Business Journal in 2023 for Venue Operations Tech of the Year and Tech Executive of the Year
- Named an IDC Innovator for Computer Vision Automated Checkout
- Winner of Sports Business Journal's 2022 Best Innovation award
You can learn more about Zippin’s background and leadership on their About page.
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