Ziosk is the creator of an entertainment, ordering, and pay-on-demand tablet platform designed specifically for table service restaurants. Ziosk provides 8-inch touchscreen tablets that sit on each table, allowing guests to browse menus, order food and beverages, play games, view news and entertainment, and securely pay at their convenience. The tablets feature encrypted credit card readers supporting the latest payment technologies, including EMV and NFC, to ensure secure transactions.
The Ziosk platform aims to enhance the dining experience by giving guests greater control and convenience, while also delivering operational value to restaurants. Restaurants benefit from improved labor efficiency, increased sales, actionable guest insights, and higher guest frequency. By streamlining ordering and payment, Ziosk helps restaurants better manage their business operations and customer engagement.
Who Uses Ziosk?
Ziosk works primarily with large casual dining chains across the United States. Notable customers include Chili's, Bahama Breeze, Yard House, Red Robin, Cheddar's, Bubba's 33, Olive Garden, Kona Grill, and Texas Roadhouse. These partnerships reflect Ziosk's focus on high-traffic, full-service restaurants looking to modernize the guest experience and improve operational efficiency.
How Was Ziosk Started?
Ziosk was founded by a team with deep experience in hospitality and technology. Jack Baum, a serial restaurateur, established Ziosk with a mission to eliminate common pain points for restaurant guests. The leadership team includes Rhonda Levene (CEO), Raymond Howard (Co-Founder & Chief Growth Officer), Sandro Natale (Chief Innovation & Product Officer), Terry Bucher (Chief Customer Officer), Richard Jensrud (Chief Financial Officer), Colby Smith (Sr. Vice President of Operations), Emily Austin (Vice President of Marketing), and Shawn Gentry (Co-Founder & Vice President of Business Development). Their combined expertise in restaurant operations, product innovation, and business development has shaped Ziosk's unique approach to guest-facing technology. More on their story is available on their About page.
What Makes Ziosk Different?
Ziosk stands out as an early innovator in the restaurant technology space, being the first to introduce a dedicated entertainment, ordering, and pay-on-demand tablet for table service. Their focus on robust security, user-friendly interfaces, and actionable analytics for restaurants has contributed to positive results for guests, sponsors, and restaurant partners alike.
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