Zello is a digital walkie-talkie application that transforms smartphones and other smart devices into instant, push-to-talk (PTT) communication tools, enabling live voice conversations over Wi-Fi and cellular networks worldwide. Zello delivers over 10 billion messages each month and supports users in more than 200 countries.
Zello’s core offering is its secure, scalable platform for real-time, two-way voice communication. The app provides unlimited private channels, message replay, location tracking, and emergency alert features, making it suitable for teams that require instant coordination, especially in critical situations. Zello is used by organizations to keep workers connected, safe, and productive, whether on the frontline, in logistics, hospitality, field services, or emergency response.
The platform is designed to be reliable in high-stress environments and during crises, supporting connectivity for first responders and essential services globally. Zello stands out for its clarity, low latency, and the ability to run on virtually any device, emphasizing accessibility and security.
Who Uses Zello?
Zello serves a diverse range of enterprise and public sector customers who need effective team communication. Notable clients include:
- Sam’s Club
- Ryanair
- HubSpot
- W Hotels
- Restoration Hardware
- Salling Group
- Holcim
- 24/7 Express Logistics
- City of Denton
- County of Delaware Pennsylvania
- First Responders and EMS teams (such as Hatzalah of Newark EMS, Bud’s Ambulance Service, Daley’s Ambulance Service)
- TNT
- Saudi Electricity Company
- PrimeFlight
- Global Security Intelligence
This broad customer base demonstrates Zello's flexibility and reliability across industries, from transportation and logistics to emergency services and hospitality.
How Was Zello Started?
Zello was founded and is led by a team with experience in software development and technology operations. Key members of the founding and executive team include:
- Alex Gavrilov: Chief Executive Officer
- Thomas Hutchings: Chief Technology Officer
- Bruce MacFadyen: Chief Operating Officer
- Raphael Varieras: VP of RevOps & Data
- Lindsey Draper: VP of Growth
- Nayeli Cortina: VP of Product
The company is based in Austin, Texas, and has grown to a team of 51-200 employees. Zello emphasizes values-driven hiring, seeking candidates with passion for the mission and strong problem-solving abilities. The company culture supports employee well-being with flexible schedules, unlimited paid time off, and sabbatical opportunities every five years. Learn more about their story on their About page.
What Makes Zello Different?
Zello is recognized for its clear, instant voice communication that works reliably around the globe. Unlike traditional radios, it offers unlimited secure channels, message replay, and additional safety features, making it a trusted tool for organizations where communication speed and clarity are critical.
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