XEBO.ai is an AI-powered experience management platform that helps organizations collect, analyze, and act on feedback from customers, employees, and the broader market. XEBO.ai delivers technology-driven solutions that enable businesses to enhance engagement, operationalize feedback, and make data-informed decisions.
The core of XEBO.ai’s offering centers around its award-winning experience management platform, which leverages artificial intelligence to streamline how companies listen to stakeholders across all channels. The platform provides tools such as AI-driven surveys, video feedback collection, and advanced analytics—giving organizations granular insights (or "micro insights") that support both strategic and day-to-day decision-making.
XEBO.ai stands out by integrating feedback mechanisms across channels, automating the analysis process, and providing actionable recommendations. This holistic approach allows clients to improve customer experiences, boost employee satisfaction, and conduct robust market research efficiently.
Who Uses XEBO.ai?
XEBO.ai works with a diverse range of industries, including retail, government, and healthcare. Some of their notable customers include Emirates, Visa, Bupa, BMW, HSBC, Virgin Mobile, American Mission Hospital, OneAssist, Eltizam, SAB, Saudi Electric, Hyundai, ABC, Gulf Bank, Almajdouie, ZATCA, and BCG. These organizations rely on XEBO.ai to enhance service quality, understand stakeholder sentiment, and drive business success through data-driven insights.
How Was XEBO.ai Started?
Founded in 2018, XEBO.ai has grown over more than six years, focusing on industries that impact daily life. The company was established by a team with deep expertise in management consulting, market research, AI, engineering, sales, and customer success. Key founding team members include Yash Sultania (Co-founder and CEO), Anand Nigam (Co-Founder and Promoter), Rajnish Singh (SVP Engineering), and Nitish Kumar (SVP Product), among others. Their collective backgrounds ensure a strong foundation in both technology and business problem-solving. More details about XEBO.ai’s journey and leadership can be found on their About page.
What Makes XEBO.ai Different?
XEBO.ai differentiates itself through the use of AI to power every aspect of experience management—from collecting feedback via innovative channels like video, to automating analysis for faster, more accurate decision-making. The platform is designed to turn raw data into actionable strategies, helping organizations foster stronger connections with their audiences and drive measurable growth.
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