Worksmith is a software platform designed to help brick-and-mortar retailers connect with local service providers for a wide range of in-store operational needs. The platform offers an all-in-one solution for sourcing, scheduling, and paying vendors, streamlining the management of essential services such as facilities maintenance, commercial cleaning, linen and garment care, event rentals, and store design.
Worksmith's easy-to-use software addresses the challenges brick-and-mortar retailers face when coordinating multiple service vendors, providing a centralized hub to manage these relationships efficiently. By leveraging a network of vetted local providers, Worksmith enables retailers to create unique and inspiring store experiences while ensuring operational consistency and quality across locations.
What Services Does Worksmith Offer?
Worksmith facilitates a variety of key services for physical retail locations, including:
- Facilities maintenance
- Commercial cleaning
- Linen and garment care
- Event rentals
- Store design and build-out
- Additional specialized retail services
Retailers can use the platform to source new vendors, manage ongoing service relationships, and handle scheduling and payments in one place.
Who Uses Worksmith?
Worksmith serves a range of forward-thinking retail brands, from luxury stores to health and lifestyle companies. Notable clients include:
- Nespresso
- Ferragamo
- Tory Burch
- Casper
- Away
- Theory
- Axia Women's Health
- Shinola
- Rag & Bone
- Rimowa
- Marine Layer
- INDOCHINO
- Outdoor Voices
- Rent the Runway
These brands leverage Worksmith to streamline operations and maintain high standards across their physical locations.
How Was Worksmith Started?
Worksmith was founded in Austin, Texas, by Bryan Burkhart (Founder and CEO), Cassandra Miller (Vice President of Enterprise Accounts), and Steve Hehl (Vice President of Engineering). The founding team brings deep expertise in software development, sales, and retail operations, with prior leadership roles at H.Bloom and Callidus Software. Their backgrounds have shaped Worksmith’s focus on delivering impactful technology solutions for the retail industry.
Where Is Worksmith Based and How Big Is the Team?
Worksmith is headquartered in Austin, Texas, United States, and operates as a privately held company with a team of 11-50 employees.
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