Vitria Technology, Inc. is a software company specializing in full-stack observability and AIOps solutions for complex IT operations. Vitria Technology, Inc. offers VIA AIOps, a platform designed to help organizations monitor, automate, and optimize IT operations across applications, networks, and both on-premises and cloud infrastructure environments.
VIA AIOps enables organizations to accelerate the resolution of service-impacting events by using process automation and intelligent algorithms to reduce reliance on manual expertise in event monitoring and incident management. The platform leverages real-time analytics, artificial intelligence, and machine learning to provide actionable insights and support a more efficient operational workforce.
Key features of VIA AIOps include:
- Full-stack observability: Unifies monitoring across technology layers, applications, and service domains to support fault, performance, and change management.
- Smart Ticket Approach: Automates ticketing and triage, delivering actionable tickets with the necessary information for automated remediation or rapid resolution by IT teams.
- Rapid time-to-value: Offers out-of-the-box AI algorithms, quick onboarding tools, and persona-based user interfaces, allowing organizations to see measurable ROI soon after deployment.
Built for horizontal scaling, VIA AIOps is designed to support mission-critical operations that require handling large volumes of streaming data. This makes it suitable for industries with significant operational demands and high service assurance requirements.
Who Uses Vitria Technology, Inc.?
Vitria Technology, Inc. serves a diverse range of customers, primarily in sectors where IT performance and reliability are critical. Typical customers include:
- Telecommunications providers
- Cable operators
- Content streaming services
- Financial services organizations
- Healthcare institutions
These customers use VIA AIOps to streamline their operations, lower costs, and enhance customer experience through advanced automation and analytics.
How Was Vitria Technology, Inc. Started?
Vitria Technology, Inc. was co-founded by Dr. JoMei Chang (CEO) and Dr. Dale Skeen (CTO), both of whom bring decades of experience in technology innovation and entrepreneurship. Dr. JoMei Chang has over thirty years of experience leading successful ventures, while Dr. Dale Skeen leads product and engineering initiatives, focusing on leveraging AI and generative AI for operational intelligence and self-healing digital operations. Andrew Colby, with over 30 years in telecom, OSS, and data analytics, leads strategy and sales for VIA AIOps.
You can read more about the company's leadership and history on their About page.
Where Is Vitria Technology, Inc. Located?
Vitria Technology, Inc. is headquartered in Menlo Park, California, United States.
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