Vermont Systems is a provider of recreation management software and services for public sector organizations. Vermont Systems develops platforms that help municipalities, counties, states, and federal military entities manage their recreation and parks operations efficiently.
The company’s core offering is a suite of recreation management platforms designed to streamline operational management, payment processing, and experience management for community-focused organizations. These platforms connect activities, employees, and customers in one centralized system, aiming to improve operational efficiency and deliver consistent community experiences. By doing so, Vermont Systems helps its clients enhance customer loyalty and make real connections within their communities.
Vermont Systems supports its customers with a range of service options, including:
- A support portal and knowledge base available 24/7
- Standard phone support from 8:00am to 8:00pm EST, Monday through Friday
- 24/7 emergency support
- Online chat within the support portal
The company is privately held, has 51–200 employees, and is headquartered in Essex Junction, Vermont.
Who Uses Vermont Systems?
Vermont Systems primarily serves public sector organizations such as municipal, county, and state recreation departments, as well as federal military entities. Their software is used by recreation professionals to manage everything from facility bookings and program registrations to payments and community engagement. Named customers include Alex Yee and Mike Costello, illustrating their reach within the recreation management sector.
How Was Vermont Systems Started?
Founded in 1985, Vermont Systems was established to address the specific needs of recreation and parks management for government entities. Its founding and leadership team brings expertise in product management, engineering, marketing, sales, operations, and IT. Notable leaders include Patrick Hayden (President), Bryan Gillilan (VP, Product Management), Jon Winer (VP, Engineering), and several others who contribute to the company’s focus on innovation and customer support. More about the company's history and leadership can be found on their About page.
What Makes Vermont Systems Different?
Vermont Systems distinguishes itself through its specialized focus on public sector recreation management, comprehensive support services, and its long-standing commitment to innovation in the industry. Their platforms are designed to bring together all key activities, staff, and customers, facilitating efficient operations and fostering community engagement.
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