UptimeHealth is a Boston-based software company that provides automation and predictive analytics tools to simplify the management of medical device service events, purchases, and compliance tasks. UptimeHealth focuses on supporting healthcare administrators and operators with easy-to-use software for managing compliance requirements, improving operational efficiencies, and connecting with a large network of qualified biomedical technicians.
The core product suite enables users to:
- Automate and track medical device maintenance and service events
- Streamline purchasing and compliance documentation
- Access actionable data and analytics to optimize equipment uptime and regulatory adherence
UptimeHealth's platform is designed to address the complexities of medical device management, especially as healthcare shifts toward in-home and outpatient care settings. The company’s solutions are built by a team with deep expertise in compliance and medical device operations, ensuring the tools are tailored for the unique challenges faced by healthcare providers.
Who Uses UptimeHealth?
UptimeHealth serves healthcare organizations that require reliable management of their medical equipment and compliance processes. Their customers include organizations such as SonravaHealth and Sage Dental, reflecting a focus on dental groups, outpatient facilities, and providers with distributed care locations.
How Was UptimeHealth Started?
UptimeHealth was founded by a group of professionals with backgrounds in compliance, technology, and healthcare operations. The founding team includes Jinesh Patel (CEO & Co-Founder), Bill Olsen (CTO & Co-Founder), Pat McClain (Chief Financial Officer), Russ Baker (Chief Revenue Officer), Myroslav Kuchma (Chief Architect), Eliece Waggoner (Senior VP of Operations), Shawn Lehmann (VP of Equipment), Sean Crowley (VP of SaaS Sales), Taylor Dunn (VP of Partnerships), and Darrine Miller (VP of Service Operations). Their collective experience has shaped the company's focus on simplifying and automating complex medical device workflows. Learn more about the team.
What Makes UptimeHealth Distinct?
UptimeHealth differentiates itself by combining automation, predictive analytics, and an extensive network of biomedical technicians into one platform. This integration allows healthcare providers to reduce manual workload, improve device uptime, and maintain regulatory compliance efficiently, which has a direct impact on patient care quality.
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