Transcend is a privacy platform that empowers brands to enhance their regulatory compliance and build trust through transparent, respectful management of customer data. Transcend provides software solutions that help organizations address evolving privacy laws by enabling data transparency, user consent management, and robust data control.
Transcend's platform is designed to help businesses stay ahead of emerging data privacy regulations and meet growing consumer expectations around digital privacy. By automating privacy workflows—such as data subject access requests, consent preferences, and data deletion—Transcend allows companies to efficiently comply with complex legal frameworks while maintaining a positive customer experience.
The company's value proposition centers on supporting brands as they prepare for the "laws of tomorrow," focusing on both legal compliance and fostering better customer relationships through responsible data practices. This approach differentiates Transcend by combining technical automation with a customer-centric mindset.
Transcend primarily serves technology-driven organizations and consumer-facing brands that operate in regulated environments or handle significant volumes of user data. Notable customers include Patreon, Jasper, Groupon, Eventbrite, Hims & Hers, Robinhood, The Athletic, ZoomInfo, Digicert, Indiegogo, Looker, and Masterclass, reflecting a strong presence among innovative digital companies.
How was Transcend started?
Transcend was founded by a team with expertise in technology, privacy, and customer experience. Key members include Ben Brook (Co-founder, CEO), Mike Farrell (Co-founder, CTO), and other leaders such as Kate Parker (President), Luke Arno (CRO), Minh Nguyen (VP, Engineering), Krishna Bhat (VP, Product), Szuyin Leow (VP, Customer Experience), Ron De Jesus (Field Chief Privacy Officer), Andrew Moon (Head of Brand and Communications), and Chris Shishido (VP, Finance). Their collective backgrounds in software, compliance, and brand communications shape Transcend's approach to privacy challenges. More about their story is available on their About page.
Who uses Transcend?
Transcend is trusted by a wide range of companies that prioritize privacy and regulatory compliance, especially those in sectors like technology, fintech, and digital marketplaces. Their customer base includes well-known brands such as Patreon, Jasper, Groupon, Eventbrite, Hims & Hers, Robinhood, The Athletic, ZoomInfo, Digicert, Indiegogo, Looker, and Masterclass, illustrating their relevance for companies managing large-scale consumer data.
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