Trackforce is a global provider of physical security SaaS solutions, offering cloud-based software for managing and optimizing security operations across complex environments. Trackforce specializes in making security operations smarter, more cost-efficient, and valuable for both physical and corporate security teams.
Their platform combines an end-to-end cloud infrastructure with an open API ecosystem, leveraging AI and predictive analytics to support security workforce management. Trackforce's primary products—TrackTik, GuardTek, and Silvertrac—enable organizations to streamline guard management, incident reporting, and compliance, while providing actionable insights into security operations.
With over 45 years of combined industry experience, Trackforce serves corporations and security service providers who need to manage every aspect of their security operations, from personnel scheduling to real-time incident response. The platform is designed to help organizations protect people, assets, and places more effectively in an increasingly complex world.
How was Trackforce started?
Trackforce was established by a team with significant experience in SaaS and security technology. Key executives include Byron McDuffee (Chief Executive Officer), Hank Hikspoors (Chief Technical Officer), James Benum (Chief Product Officer), Chris Schwartz (Chief Revenue Officer), Pierre Vanacker (Chief Information Security Officer), Ryan Mason (Chief Financial Officer), Shawna Stephenson (Chief Marketing Officer), Danielle Tabor (Chief People Officer), and Patrick Mulvehill (Chief Customer Officer). Their combined expertise drives the company’s focus on innovation and service excellence in the physical security sector. Learn more about their leadership and mission on their About page.
Who uses Trackforce?
Trackforce's software is used by a range of organizations requiring robust security management, including both corporate security departments and dedicated security service providers. Some of their named customers include Hector Guerro, Lewis Loveless, Alejandro Flores Romero, and Jesus Canales, reflecting a client base focused on safety and operational efficiency in physical security environments.
What products does Trackforce offer?
Trackforce provides several core solutions for security workforce and operations management:
- TrackTik – Security workforce management platform for scheduling, incident reporting, and analytics.
- GuardTek – Real-time guard tour and operations management.
- Silvertrac – Incident tracking and client reporting tool for security teams.
These products are supported by AI-driven analytics and integrations with other business systems through open APIs, aimed at delivering a comprehensive view of security operations.
Where is Trackforce based, and how big is the company?
Trackforce is headquartered in San Diego, California, United States. The company employs between 51 and 200 people, focusing on serving clients in North America, Europe, the Middle East, and Africa.
For more information about their regional offerings, visit tracktik.com (North America) or trackforce.com (EMEA).
Use PromptLoop to Uncover Company Data
Looking for more company insights like this? PromptLoop helps you go deeper, providing unique data points and analysis on companies like Trackforce and many others. Automate your research and find the information that matters most. Discover how PromptLoop can accelerate your market intelligence. Get A Free Demo to learn more.