TimeZest is a client scheduling platform designed specifically for managed service providers (MSPs). TimeZest streamlines the process of scheduling calls, remote support sessions, and onsite visits, eliminating the back-and-forth of emails and phone calls typically required to coordinate availability.
How does TimeZest help MSPs?
TimeZest offers scheduling automation that simplifies client and internal team coordination. By providing real-time scheduling options, the platform enables MSPs to save time and reduce administrative overhead. The main features include:
- Automated scheduling for calls, remote support, and onsite visits
- Real-time availability selection for both clients and team members
- Elimination of manual coordination, phone tag, and email chains
This focus on the unique needs of MSPs helps service providers deliver a smoother experience for their clients and optimize their own operations.
Who uses TimeZest?
TimeZest is primarily used by MSPs and IT service providers looking for efficient ways to handle client appointments and support requests. Some customers who have adopted TimeZest include Erin Stelter, Bas van Nunen, Thomas Fox, and Wayne Edgar, reflecting its traction within the managed services sector.
Who founded TimeZest?
TimeZest was founded by Jamison West (Chief Strategy Officer and Co-Founder) and Gerwai Todd (Chief Executive Officer and Co-Founder). Their backgrounds in the MSP and technology industries inform the platform's tailored approach to scheduling challenges faced by IT service providers.
Where is TimeZest based and how large is the company?
TimeZest is a privately held software company headquartered in Wilmington, Delaware, United States. The company employs between 11 and 50 people, allowing it to remain nimble and responsive to the needs of its MSP customers.
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