Telligent - A Verint Company is a provider of social community software, offering solutions that enable organizations to build, manage, and grow online communities for customers, employees, and partners. Telligent specializes in platforms that support social collaboration, knowledge sharing, and engagement, with the goal of driving business value through enhanced communication and reduced support costs.
What does Telligent - A Verint Company offer?
Telligent Community is the flagship product, delivering a suite of tools that help organizations facilitate self-service support, gather feedback, and foster collaboration. Key features include:
- Discussion forums, blogs, wikis, and user profiles
- Secure, private employee communities for collaboration
- Member networks supporting public and private sharing
- Tools for gathering customer feedback and improving SEO
- Capabilities to reduce support costs through self-serve knowledge bases
Telligent's platform aims to enhance customer satisfaction, boost employee engagement, and streamline communication across organizational silos.
Who uses Telligent - A Verint Company?
Telligent serves a broad range of industries and organizational needs, including customer service, employee engagement, and member networks. Notable customers include:
Customer Service:
- Rackspace
- Progress Software
- Sophos
- Sitecore
- Microsoft
- LexisNexis
Employee Engagement:
- Texas Instruments
- Siemens
- Mary Kay
- General Dynamics
- NTT Data
Member Networks:
- British Medical Association
- MacMillan Cancer Support
- US Department of Defense
- Young Presidents Organization
In addition, other listed customers include Volaris, Utilita, Fiserv, Bradesco Seguros, Stanley Black & Decker Outdoor, IAG, Comerica, UnitedHealth Group, Five9, Group Elite, and Connex.
How was Telligent started and who leads the company?
Founded in 2004, Telligent became part of Verint, a larger software company. The extended leadership team draws from Verint's executive ranks, with notable leaders such as Dan Bodner (CEO and Chairman), Elan Moriah (President), and Anna Convery (Chief Marketing Officer). Their expertise in software development and enterprise solutions has shaped Telligent's focus on scalable, secure, and collaborative community platforms.
What makes Telligent's platform different?
Telligent differentiates itself by offering a flexible platform that supports both public and private networks, allowing companies to tailor their community experience to different audiences—customers, employees, or specific member groups. Its integrated suite is designed to boost productivity, facilitate secure communication, and enable organizations to gather actionable insights directly from their user base.
For more details about Telligent - A Verint Company and its leadership, visit their About page.
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