What Does Sysco LABS Do?

    Learn about what Sysco LABS does, their services, and key information.

    What Does Sysco LABS Do?

    Name: Sysco LABS

    Headquarters: Austin, Texas, United States

    Employees: 201-500

    Sysco LABS is the technology and innovation arm of Sysco, focused on transforming the global foodservice industry through software development and digital solutions. Sysco LABS develops technology products and services that address core business needs for Sysco, a Fortune 100 foodservice leader, with an emphasis on innovation, agility, and collaboration.

    How does Sysco LABS support the foodservice industry?

    Sysco LABS builds and deploys technology aimed at streamlining operations, enhancing customer experiences, and modernizing legacy processes within the foodservice sector. Their teams focus on identifying customer needs and delivering software solutions that help Sysco and its partners operate more efficiently in a highly competitive market. Solutions may include digital ordering platforms, logistics optimization, automation, data analytics, and other applications that support Sysco’s extensive distribution network.

    What makes Sysco LABS unique?

    Operating at the intersection of a decades-old Fortune 100 company and agile technology teams, Sysco LABS leverages Sysco’s scale (over $60 billion in revenue) with a culture of innovation. This blend enables Sysco LABS to rapidly prototype and implement solutions that have a significant impact across a large enterprise ecosystem. Their approach emphasizes collaboration—both internally and with customers—to drive continuous improvement in foodservice technology.

    Who are Sysco LABS' customers?

    Sysco LABS primarily serves Sysco and its broad base of foodservice clients across the United States and internationally. Notable customers include organizations like Chef Keller and Porter Harding, illustrating the company's focus on serving prominent names in the food and hospitality industry.

    Who leads Sysco LABS?

    Leadership at Sysco LABS includes professionals with expertise in both technology and foodservice operations. For example, Bailey Worley (Manager of Engineering) highlights the collaborative culture at Sysco LABS, while Sophia Spagnuolo (Manager of Technology Deployment Enablement) notes the impact of technology on customer experiences. The team is committed to driving innovation within the sector.

    Where is Sysco LABS based, and how large is the company?

    Sysco LABS is headquartered in Austin, Texas, United States. The company employs between 201-500 people, reflecting a mid-sized technology team within the larger Sysco organization.

    You can read more about their mission and team on their About page.

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