What Does SupportPay Do?

    Learn about what SupportPay does, their services, and key information.

    What Does SupportPay Do?

    Name: SupportPay

    Headquarters: Charlotte, NC

    Employees: 11-50 employees

    SupportPay is a fintech platform designed to simplify and streamline the management and sharing of finances within modern families. SupportPay helps caregivers and parents efficiently track shared expenses, coordinate schedules, and maintain transparent communication, all while providing certified records suitable for court and tax purposes.

    Originally launched as a co-parenting app, SupportPay has since expanded its capabilities to serve a wider range of caregivers beyond co-parents, including any individuals managing shared family expenses or responsibilities across multiple households. The platform addresses common challenges such as time-consuming manual tracking, financial disputes, and the need for proper documentation, offering a single source of truth for all parties involved.

    SupportPay stands out by focusing on transparency and ease of use, helping to reduce conflict and stress around shared finances. The platform is particularly useful for families managing complex dynamics such as divorce, separation, blended families, or multi-generational caregiving arrangements.

    SupportPay’s solution is used by organizations looking to support employees navigating family financial management, including notable customers such as AARP, Panasonic Well, Hearst, American Express, MetLife, eHIR, and Wells Fargo. Their offering also extends to employee benefits programs, providing resources for companies to help their workforce manage personal financial complexities. More details about their employee benefit solution can be found here.

    How was SupportPay started?

    SupportPay was founded by Sheri Atwood, a single parent who experienced first-hand the challenges of managing shared expenses after divorce. Alongside a diverse founding team—including Rick Anderson (COO), Gabe Vargas (VP of Product), Jessica Weiss (Chief of Staff), and others with direct experience in co-parenting, step-parenting, and caregiving—the company was established to address a widespread need for streamlined family finance management. You can read more about their mission and team on their About page.

    Who uses SupportPay?

    SupportPay is utilized by:

    • Co-parents and divorced or separated parents managing shared child expenses
    • Step-parents, caregivers, and extended family sharing financial responsibilities
    • HR departments and employers seeking to offer employee benefits supporting family financial wellness
    • Organizations such as AARP, American Express, MetLife, Wells Fargo, and more

    What makes SupportPay different?

    SupportPay differentiates itself by offering:

    • Certified records for court and tax purposes
    • Tools for transparent, conflict-reducing communication
    • Expense tracking, schedule coordination, and documentation in a unified platform
    • Solutions tailored for both individual families and enterprise employee benefit programs

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