Softdocs provides process automation and document management solutions for educational institutions and government organizations. Their secure, SOC 2 Type II compliant SaaS platform helps colleges, universities, K-12 school districts, and state and local governments streamline workflows, digitize records, and improve operational efficiency.
Softdocs' offerings focus on enabling schools, states, counties, and cities to better serve their communities by automating routine processes, eliminating paperwork, and supporting the future of work through digital transformation. With nearly one thousand organizations using their solutions, Softdocs is recognized for addressing the unique needs of the education and public sectors.
Who uses Softdocs?
Softdocs serves a broad range of clients in the education and government sectors. Their customer base includes institutions such as:
- Seattle University
- Pepperdine University
- Fresno Pacific University
- Southeastern Oklahoma State University
- Francis Tuttle Technology Center
- Pratt Community College
- Villanova University
- University of Portland
- The University of Memphis
- Northwestern University
- Loyola Marymount University
- Illinois State University
- Boston College
These organizations use Softdocs to modernize document management and automate processes across departments.
How was Softdocs started and who leads it?
Softdocs was established by a team with extensive experience in software, education, and enterprise content management. The leadership team includes:
- Adam Park (CEO): Over 25 years of leadership, with roles at TargetX, Liaison International, Embark.com, and The Princeton Review.
- Steve Johnston (COO): Leads product, engineering, cloud, and client services, with 20 years of experience.
- Scott Craig (Chief Product & Strategy Officer): 20 years of content services expertise, previously at Hyland.
- Andrea Link (SVP Engineering & Cloud Ops): More than a decade in higher education tech.
- Gary Young (SVP Sales & Client Success): Two decades of global leadership.
- Abe Gruber (VP Strategic Growth & Operations): Nearly 20 years in education.
- Andrea Robinson (VP Finance): Over a decade in financial leadership, previously at Caring.com.
- Benji Whitney (VP Client Services): 20+ years in IT.
- Christie Williams (VP Employee Success): Focused on people-first strategy.
- Billy Smith (Director of Client Success): Drives client renewals and growth.
- Vince Silvestri (VP Sales Engineering & Demand Generation): Nearly 20 years in Enterprise Content Management.
Their collective expertise ensures that Softdocs is well-positioned to support complex process automation and document management needs in its target sectors. More details about their mission and approach can be found on their About page.
What makes Softdocs different?
Softdocs distinguishes itself through its commitment to secure, cloud-based solutions tailored for education and government. Their SOC 2 Type II compliant SaaS offerings address strict security and compliance requirements, which is critical in handling sensitive data for public sector and educational clients.
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