What Does ShiftOne Do?

    Learn about what ShiftOne does, their services, and key information.

    What Does ShiftOne Do?

    Name: ShiftOne

    Headquarters: Arlington, Virginia, United States

    Employees: 11-50 employees

    ShiftOne is a mobile platform designed to help businesses reduce employee turnover, boost revenue, and improve the day-to-day experience for hourly workers and their managers. ShiftOne leverages real-time, individual performance data—typically sourced from point-of-sale systems or guest review platforms—to facilitate workplace competitions, encourage peer recognition, and monitor operational health metrics such as attrition risk.

    The app is supplemented by automated, AI-driven analysis tools that give business leaders actionable insights into team performance and retention, enabling proactive management without manual oversight. By using these tools, ShiftOne aims to make frontline work more engaging and transparent, helping organizations keep their teams motivated and informed.

    How Was ShiftOne Started?

    ShiftOne was founded by a team with extensive backgrounds in software development, restaurant operations, and hospitality management. The founding group includes engineers like Sakshi Sachdeva (Principal Software Engineer), Shashi Mukul Chakrawarti (Senior Software Engineer), and Anurag Kashyap (Android Developer), as well as industry leaders such as Chris Schricker (Director of Training at Dave & Buster’s), Dan Krebsbach (President of Operations, Apple American Group), Lon Ledwith (EVP Restaurant Operations, BJ’s Restaurants), Greg Flynn (CEO Flynn Restaurant Group), Mike Axiotis (CEO Lehigh Valley Restaurant Group), and Shawn Lederman (Ruby Tuesday CEO). Their combined expertise shapes ShiftOne's focus on practical solutions for workforce engagement and operational efficiency.

    Who Uses ShiftOne?

    ShiftOne primarily serves businesses in the hospitality and restaurant industry that rely on hourly staff and require accurate, actionable insights for workforce management. Notable customers include:

    • Dave & Buster's
    • Applebee's
    • BJ's Restaurants
    • Frisch's Big Boy
    • Red Robin
    • Ruby Tuesday
    • Apple American Group
    • Flynn Restaurant Group
    • Lehigh Valley Restaurant Group

    These organizations use ShiftOne to enhance employee engagement, monitor team health, and support leadership in making data-driven decisions.

    What Makes ShiftOne Different?

    ShiftOne stands out by combining real-time performance metrics with AI-powered analytics and gamified features. This blend not only supports operational oversight but also empowers hourly employees and their managers to communicate, compete, and be recognized for their contributions—all within a single, easy-to-use mobile app.

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