Recapped is a collaborative software platform designed to streamline complex deal management and customer onboarding processes for businesses. Recapped brings together all stakeholders—both internal teams and buying teams—onto a single platform, eliminating the need to juggle between spreadsheets, email threads, and multiple tools during the buyer journey.
The core offering of Recapped is its ability to consolidate the entire buyer journey into one workspace. Users can create shared checklists of next steps for clients and team members, automate administrative tasks with customizable templates, and track progress collaboratively. This approach aims to reduce friction in sales and onboarding processes, ensuring transparency and mutual success for both vendors and customers.
How Was Recapped Started?
Recapped was founded by a team with expertise in software engineering, sales enablement, and SaaS operations. The founding team includes Daniel Jauch, Crystal Lin, Marika Wei, Emeka Nwobodo, Isaac Nwobodo, Oleksandr Palchikovskiy, Sevastyan Rakhimov, Ujwal Battar (Co-founder & CTO), and Mark Fershteyn (Co-founder & CEO). Their combined backgrounds in software development and revenue enablement have shaped Recapped's focus on collaboration and process automation. More about their journey can be found on their About page.
Who Uses Recapped?
Recapped serves a range of B2B organizations looking to simplify complex deal cycles and improve client onboarding. Notable customers include:
- Zoom
- Workday
- Veeva
- Contentsquare
- Quadient
- Industrial Scientific
- Auvik
- Warmly
- Sweep
- Alcatraz
- Safe Security
- Funnel
- Relay
- Formative
These customers use Recapped to drive consistency, accountability, and visibility in the buyer journey, from initial engagement through onboarding.
What Makes Recapped Different?
Recapped stands out by offering a single, collaborative digital workspace for managing all aspects of the buyer journey. Its checklist and template-driven approach helps teams automate repetitive tasks, reduce administrative workload, and keep all parties aligned on next steps. This not only accelerates sales cycles but also ensures smoother onboarding experiences for new customers.
Where Is Recapped Based and How Big Is the Company?
Recapped is a privately held company headquartered in New York, NY, United States, with a team size of 11-50 employees. The company operates in the software development industry and primarily serves B2B clients.
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