rater8 is a healthcare reputation management software platform that enables medical practices to automate patient feedback and enhance their online reputation. rater8 provides healthcare organizations with tools to gather, analyze, and act on patient reviews across platforms such as Google, Healthgrades, Vitals, Facebook, and WebMD.
The platform is used by medical practices in over 80 specialties to streamline the process of collecting real-time patient feedback. This supports practices in improving operational insights and growing the volume of 5-star reviews for both individual providers and entire healthcare organizations. rater8 automates the review solicitation process and centralizes reputation management, allowing healthcare practices to monitor performance and address patient concerns promptly.
How Was rater8 Started?
rater8 was founded and is led by Evan Steele, who brings 25 years of experience in healthcare technology and previously founded SRS Health. The leadership team includes professionals with backgrounds in software development, human resources, healthcare operations, B2B marketing, client success, and data analytics. Their combined expertise has shaped rater8’s focus on automation and actionable insights for healthcare organizations.
Who Uses rater8?
rater8 primarily serves healthcare organizations, clinics, and physician groups seeking to manage and improve their online reputation. Their customer base covers a wide range of medical specialties and includes organizations such as:
- Inception Fertility Ventures
- Piedmont Cancer Institute
- Campbell Clinic
- Pomona Valley Hospital Medical Center
- Columbia University – Department of Dermatology
- Florida Orthopaedic Institute
- The CORE Institute
- Gonzaba Medical Group
- Cardiovascular Institute of the South
- Unifeye Vision Partners
- OSS Health
- Castle Connolly Private Health Partners, LLC
- Urology Centers of Alabama
- OrthoIllinois
- Raleigh Orthopaedic Clinic
This diverse clientele demonstrates rater8’s applicability to both large and specialized healthcare practices seeking to improve patient experience and online presence.
What Makes rater8 Distinct?
rater8 differentiates itself by focusing specifically on healthcare reputation management, combining automated patient feedback collection with analytics and workflow tools tailored for practice improvement. Integration across major review platforms and the ability to generate real-time insights help healthcare providers manage their reputations efficiently.
Learn More
More details about rater8’s leadership, mission, and services can be found on their About page.
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