Posh is a conversational AI company focused on transforming customer engagement and automation for financial institutions. Posh develops AI-driven platforms that enable banks and credit unions to improve how they connect with customers and automate contact center workflows across both messaging and voice channels.
How was Posh started?
Posh was founded in 2018 by Karan and Matt, who spun the company out of MIT's AI lab. Their vision was to democratize access to banking and accelerate the responsible adoption of AI for financial services, particularly focusing on underserved communities. Since its founding, Posh has grown to serve over 100 clients with more than 200 AI deployments throughout the financial services industry. You can learn more about their mission and team on their About page.
What does Posh offer?
Posh provides an AI-powered platform tailored for the financial sector. The core services include:
- Conversational AI solutions for banking
- Automation of contact center workflows
- Support for both messaging and voice channels
These capabilities are designed to help financial institutions deliver better service to their communities and employees, driving efficiency and accessibility.
Who uses Posh?
Posh primarily serves banks and credit unions across the United States. Notable customers include:
- Ion Bank
- Vystar
- Citadel
- Hudson Valley
- Freedom First Credit Union
- Interra Credit Union
- SalemFive
- Florida Credit Union
- One Nevada Credit Union
- Southern Bank
- Camden
- Ameri-cu
These organizations leverage Posh's solutions to modernize customer interactions and streamline operations.
What makes Posh different?
Posh distinguishes itself through its focus on responsible AI adoption tailored to the needs of financial institutions. Their specialization in both messaging and voice automation, coupled with a track record of deployments in the sector, positions them as a trusted technology partner for banks and credit unions.
Use PromptLoop to Uncover Company Data
Looking for more company insights like this? PromptLoop helps you go deeper, providing unique data points and analysis on companies like Posh and many others. Automate your research and find the information that matters most. Discover how PromptLoop can accelerate your market intelligence. Get A Free Demo to learn more.