Paradigm Senior Services is a provider of full back office solutions for home care agencies, specializing in support for organizations working with the VA, Medicaid, Workers' Compensation, and other third-party payers. Paradigm Senior Services helps agencies streamline operations, automate billing processes, diversify payer sources, and scale their businesses efficiently.
What services does Paradigm Senior Services offer?
Paradigm Senior Services offers a software-driven platform designed to handle the complex administrative needs of home care agencies. Their back office solutions include:
- Streamlining and automating billing and claims management
- Managing compliance for agencies working with government and third-party payers
- Supporting diversification of payer lines to reduce reliance on a single funding source
- Helping agencies grow by reducing administrative burden and enabling operational efficiency
Who uses Paradigm Senior Services?
Paradigm primarily serves home care agencies and providers that work with multiple payer types, including government programs and insurance. Their customer base includes a range of well-known senior care organizations such as:
- 2nd Family
- Golden Heart Senior Care
- Prefer Home
- TriWest
- Amada Senior Care
- Nurse Next Door
- Griswold Home Care
- HomeWatch Caregivers
- Comfort Keepers
- Seniors Helping Seniors
- HomeWell
- Home Helpers
- FirstLight Home Care
- SYNERGY HomeCare
- Visiting Angels
- Senior Helpers
- Right at Home
- Home Instead
- ComForCare
- Always Best Care
- A Place at Home
These agencies rely on Paradigm to manage complex billing and compliance requirements, allowing them to focus on delivering care.
How was Paradigm Senior Services started?
Paradigm Senior Services was founded by a team with expertise in software development, healthcare operations, and business growth. Key members of the founding and executive team include:
- Danny Shapiro, Chief Executive Officer (LinkedIn)
- Yossi Stern, Chief Operating Officer (LinkedIn)
- Mel Gerena, Chief Information Officer (About Page)
- Joseph Dworcan, VP of Product Strategy and Innovation (LinkedIn)
- Amber Monroe, VP of Customer Experience (LinkedIn)
- Max Sufrin, VP of Revenue (LinkedIn)
- Jonathan Northcraft, VP of Sales (LinkedIn)
- Jeffrey Manning, VP of Operations (LinkedIn)
- Matt Hecht, VP of Growth (LinkedIn)
The team’s combined background in software and healthcare operations has enabled Paradigm to build solutions tailored to the unique challenges of the home care industry. More about their leadership can be found on their About page.
Where is Paradigm Senior Services based?
Paradigm Senior Services is headquartered in Miami, Florida, United States, and serves clients across the country.
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