What Does Ophelia Do? Online Opioid Addiction Treatment Explained

    Learn about what Ophelia does, their opioid addiction treatment services, technology, competitors, and key company information.

    What Does Ophelia Do? Online Opioid Addiction Treatment Explained

    Name: Ophelia

    Headquarters: New York, NY, USA

    Employees: 101-200

    Ophelia is an online healthcare platform that provides medication-assisted treatment (MAT) and support to help people overcome opioid addiction from the comfort of their homes. Ophelia replaces traditional rehab with telemedicine, offering virtual doctor visits, withdrawal medication prescriptions, and long-term recovery support.

    The Technology That Enabled Ophelia

    Ophelia leverages telemedicine to deliver evidence-based opioid addiction treatment in a way that's discreet, accessible, and effective. Their protocol uses MAT—combining FDA-approved medication with therapy—proven to increase survival rates by 600% over untreated addiction. While MAT is highly effective, access is limited because only a small percentage of doctors can prescribe these medications. Ophelia addresses this gap by connecting patients to licensed providers online, making it possible to receive treatment without visiting a clinic or rehab center.

    The company focuses on overcoming barriers like stigma, privacy concerns, and life obligations that prevent many from seeking help. This consumer-first, science-based approach allows Ophelia to serve patients who might otherwise go untreated. Their service is covered by most insurance plans and is designed to be low-cost and convenient.

    Who Uses Ophelia?

    Ophelia primarily serves adults in the United States struggling with opioid dependence or addiction who need confidential, accessible treatment. Patients include:

    • Individuals unable to attend in-person rehab due to jobs, family responsibilities, or privacy concerns
    • People seeking a discreet and effective alternative to traditional rehab
    • Those looking for ongoing support and medical supervision during recovery

    As of now, Ophelia treats hundreds of patients, with thousands more on their waiting list, and continues to expand its reach across the U.S.

    Ophelia's Competitive Landscape

    Ophelia operates in the growing telemedicine and online addiction treatment space, specifically targeting opioid use disorder with medication-assisted treatment. Key competitors in this sector include:

    • PursueCare – Provides MAT, counseling, and prescriptions via telemedicine.
    • Bicycle Health – Offers online MAT for opioid dependence, including Suboxone and other treatments.
    • Eleanor Health – Combines MAT with counseling and a comprehensive approach to recovery.
    • National Addiction Specialists – Focuses on Suboxone MAT programs delivered remotely.

    Ophelia distinguishes itself through its focus on privacy, direct-to-consumer telemedicine, and a strong emphasis on evidence-based protocols.

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