What Does Nutshell Do?

    Learn about what Nutshell does, their services, and key information.

    What Does Nutshell Do?

    Name: Nutshell

    Headquarters: Ann Arbor, Michigan, United States

    Employees: 11-50

    Nutshell is an all-in-one CRM and email marketing platform designed to help B2B organizations manage relationships, streamline sales processes, and coordinate marketing outreach. Nutshell combines customer relationship management with marketing automation in a single, easy-to-use solution, making it accessible for teams that want to avoid the complexity and cost of juggling multiple tools.

    What products and services does Nutshell offer?

    Nutshell provides a cloud-based CRM platform that includes:

    • Unlimited CRM contacts and data storage
    • Customizable reporting and analytics
    • Free data migration assistance
    • Live customer support

    In addition to core CRM capabilities, Nutshell features robust email marketing tools. With the release of Nutshell Marketing, users can design and send marketing emails, create automated drip campaigns, and track engagement—all from within the CRM. This integration enables teams to manage their sales pipeline and marketing efforts in a single workspace.

    Nutshell supports integrations with common business tools, such as Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Native mobile apps for iOS and Android allow sales teams to access and update information while on the go.

    Who uses Nutshell?

    Nutshell is used by thousands of small and medium-sized businesses worldwide, particularly B2B organizations looking for an affordable, user-friendly CRM. Their customer base spans a variety of industries, including technology, consulting, food and beverage, manufacturing, and professional services. Notable customers include SafetySync, Software Consulting Services, LLC, EOS, Chesser Roe, Eclectic Music, Brothers Leather Supply Co., Caffe Umbria, Spring44 Distilling, Lira Clinical, LUHV FOOD, Genoskin, Superfine! Art Fair, SkySpecs, MERCHtender, The Cyberwire, Taste the Local Difference, and Bloomerang.

    What makes Nutshell different?

    Nutshell distinguishes itself with its combination of simplicity, flexibility, and affordability. The platform is built for teams that want powerful CRM and marketing capabilities without the need for a dedicated administrator. Every subscription includes unlimited contacts and data storage, and Nutshell is consistently recognized for its user-friendly interface and customer support. The company has been named a "Leader" in G2's Grid Report for CRM every quarter since Fall 2020.

    How was Nutshell started?

    Founded in 2010 in Ann Arbor, Michigan, Nutshell was created by Andy Fowler (CEO), Guy Suter (Co-founder and Chairman), Ian Berry (Co-founder), and William Craig. The founding team's backgrounds span software development, entrepreneurship, and digital marketing, contributing to Nutshell's focus on usability and practical business needs. Learn more about their team on the Nutshell About page.

    Use PromptLoop to Uncover Company Data

    Looking for more company insights like this? PromptLoop helps you go deeper, providing unique data points and analysis on companies like Nutshell and many others. Automate your research and find the information that matters most. Discover how PromptLoop can accelerate your market intelligence. Get A Free Demo to learn more.