MagicLog is a white-labeled software platform designed to help logistics providers modernize and digitize the entire customer experience, aiming to reduce operational costs and accelerate both new and retained sales revenue. MagicLog enables logistics companies to streamline their end-to-end processes, offering a solution that can be implemented in a matter of weeks.
How does MagicLog help logistics providers?
MagicLog offers a comprehensive platform focused on digital transformation for the logistics sector. By providing a white-labeled solution, MagicLog allows logistics providers to offer a seamless digital experience under their own brand. The platform addresses key operational challenges such as manual workflows, slow customer communication, and fragmented systems. Its tools are built to:
- Modernize the customer journey from quoting to delivery tracking
- Digitize and automate routine logistics operations
- Enable providers to reduce overheads and improve efficiency
- Support faster onboarding of customers and new business opportunities
Who uses MagicLog?
MagicLog primarily serves logistics providers looking to upgrade their customer experience and internal processes. Notable customers include INTERGLOBO, XPD global, and ROLDAN LOGISTICS. These organizations leverage MagicLog to gain a competitive edge in the logistics market by providing a more modern, digital-first customer interface.
How was MagicLog started?
MagicLog was founded by a team with experience in software development and logistics technology. The founding team includes Carlos Salazar (Founder & CEO), Felix Riachi (Partner), Ramiro Palmiery (CTO), Rodrigo Torres (Head of Product), René Mendoza (Technical Lead), and Esteban Ocando (Head of Operations). Their combined expertise shapes MagicLog’s focus on addressing the unique digital needs of logistics providers. Further information about their team and journey can be found on their About page.
Where is MagicLog based and what is their company profile?
MagicLog is privately held and headquartered in Miami, Florida, United States. The company operates with a team size of 11-50 employees, focusing on delivering software solutions for logistics businesses globally.
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