Macorva is an AI-powered software platform that helps businesses improve performance management, feedback processes, and customer satisfaction. Macorva integrates artificial intelligence and advanced analytics to turn employee and customer experience data into actionable insights and resources for organizations.
The company's main solutions include:
- Macorva EX: An employee experience platform that utilizes Radiant AI to generate personalized engagement reports for managers and delivers actionable insights. It features a scalable 360-degree feedback system, SMS survey notifications, and tools to identify standout employees, all designed to help companies better manage teams and reduce employee turnover risk.
- Macorva CX: A customer experience tool that provides advanced, adaptable AI to build custom dashboards, create communication scripts, and automate mobile-first surveys. This enables organizations to detect trends, address outliers, and enhance their online reputation through AI-generated social reviews.
- Macorva MX: A management platform focused on streamlining performance reviews, creating individualized development plans, and aligning goals with company objectives. Macorva MX's AI-driven features aim to save managers significant time while ensuring unbiased, data-driven decisions.
Macorva differentiates itself by offering frictionless feedback, advanced analytics, and the ability to close the feedback loop through its Radiant AI technology. This focus helps organizations transform experience data into targeted improvement actions, rather than simply collecting information.
Who uses Macorva?
Macorva serves a wide range of industries and business sizes, with customers including Henkel, CIRS, PPC Partners Inc., BlueScope Coated Products, an international health insurance provider, and Atrium Hospitality. These organizations leverage Macorva’s platforms to enhance both employee and customer experiences.
How was Macorva started?
Macorva was founded in Houston, TX by Nathan Childress and Carley Childress. Nathan Childress, CEO, has a PhD in Medical Physics and experience in healthcare, bringing expertise at the intersection of technology and human interaction. Carley Childress, Chief Product Officer, has a background in chemical engineering and product management, and led the design of Macorva’s employee engagement platform. The company remains privately held and operates with a team of 11-50 employees.
You can read more about Macorva’s founders and mission on their About page.
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