Logixboard is a white-labeled customer experience software platform designed for logistics service providers. Their solution enables freight forwarders and logistics companies to increase sales and improve customer retention by providing their clients with a modern, branded digital experience. Logixboard integrates directly with a company's internal systems and can be deployed in under three weeks, requiring minimal effort from the provider's team.
Logixboard's platform addresses the common pain points in the freight and logistics industry, where manual processes and outdated interfaces have traditionally hindered customer engagement and operational efficiency. By offering a seamless, customizable interface, Logixboard helps logistics providers differentiate themselves in a competitive market.
How was Logixboard started?
Logixboard was founded in 2016 by brothers Juan and Julian Alvarez. The idea originated while Juan worked at an international freight forwarder, where he observed first-hand the inefficiencies in customer experience and the reliance on manual processes. Seeking to solve these challenges, the brothers relocated to Seattle, Washington, where they attracted investment and assembled a team with backgrounds from leading tech companies such as Amazon and Microsoft. You can read more about their story on their About page.
Who uses Logixboard?
Logixboard primarily serves logistics service providers and freight forwarders looking to modernize their customer experience and operations. Their customer base includes companies such as:
- Seaway
- Charles Kendall
- Scarbrough
- greenworldwide
- Rim logistics
- PGL
- Worldwide Logistics Group
- Averitt
- Logisteed
- RL-Global-Logistics
- WTA Group
- Aries Worldwide
These organizations leverage Logixboard to offer their clients real-time visibility, communication, and a digital customer portal backed by their own branding.
What makes Logixboard different?
Logixboard stands out by offering a fully white-labeled platform that integrates rapidly with existing logistics software. Its focus on quick deployment and minimal disruption allows logistics providers to upgrade their customer experience without significant IT effort. The platform's design prioritizes both the end-customer's needs and the operational realities of logistics businesses.
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