LiveAction Software - (Acquired by BlueCat) is a network management software provider focused on simplifying and enhancing network operations for enterprise organizations. LiveAction develops solutions that deliver comprehensive network visibility and actionable intelligence, enabling network operation teams to manage, monitor, and troubleshoot complex network environments more efficiently.
Their suite of products is specifically designed to give IT and network teams deep, real-time insight into network performance. By providing unmatched network visibility, LiveAction empowers users to identify, diagnose, and resolve network issues rapidly, often resulting in significant improvements in operational efficiency and responsiveness. Key outcomes reported by customers include up to a 50% reduction in mean time to respond, troubleshooting speeds increased by up to 20 times, and network operations productivity improvements exceeding 100%.
What Problems Does LiveAction Solve?
LiveAction addresses challenges faced by enterprise network teams, such as:
- Lack of visibility into network traffic and infrastructure
- Difficulty in quickly diagnosing and resolving performance bottlenecks
- Inefficient troubleshooting processes leading to extended downtime
- Need for actionable insights to optimize network operations
By providing end-to-end monitoring, advanced analytics, and detailed reporting, LiveAction's platform helps organizations maintain high network performance, minimize disruptions, and support business-critical operations.
Who Uses LiveAction Software?
LiveAction serves a broad base of enterprise customers across industries. Notable organizations that rely on their solutions include BHP, Bausch + Lomb, Salesforce, Raymond James, Honeywell, PNC, NTT, IBM, Nestle, Corning, FedEx, Ford, Duke Energy, Ohio Cat, AH, and the U.S. Department of Justice (DOJ). These customers leverage LiveAction to manage complex, large-scale network environments and ensure consistent uptime and performance.
How Was LiveAction Started and Who Leads the Company?
LiveAction was founded by a team with substantial expertise in finance, sales, legal, and network technology. The founding team includes:
- Francine Geist: CEO, with over 25 years of experience in financial strategy and operations
- Andrew Kupersmith: SVP & General Manager, North America, specializing in enterprise sales
- John McSherry: Chief Administration Officer and General Counsel, overseeing legal, compliance, HR, and information security
- Paul Gray: Chief Product Officer, bringing more than 20 years of networking industry experience
Their combined backgrounds have shaped LiveAction’s focus on delivering practical, results-oriented solutions for enterprise network management.
Where is LiveAction Based and What is Its Scale?
Headquartered in Palo Alto, California, United States, LiveAction operates as a privately held company with a team size ranging from 51-200 employees. The company is backed by investors including Insight Partners, Sway Ventures, Cisco Systems, and Enerdgim Ventures.
For more details about their leadership and company journey, visit their About page.
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