Knoa Software is an enterprise software company that provides solutions for optimizing business processes and application usage through advanced analytics and task mining. Knoa Software specializes in generating actionable insights to help organizations maximize the value of their enterprise software investments, support digital transformation initiatives, and improve operational efficiency.
Knoa's core offering is its patented Task Mining solution, which delivers comprehensive observability of critical business processes across various enterprise applications, including SAP, Oracle, and others. This solution enables companies to:
- Identify process improvement opportunities
- Monitor process compliance
- Design automation strategies based on a user-centric, end-to-end view of current workflows
By providing detailed, actionable metrics on how enterprise applications are actually used, Knoa helps organizations realize measurable ROI from their software investments. Their technology is particularly relevant for use cases such as cloud migration, employee productivity analysis, robotic process automation (RPA), and improving helpdesk responsiveness. Knoa is also actively incorporating generative AI to further enhance business process transformation.
A key differentiator for Knoa Software is its longstanding partnership with SAP. Knoa Task Mining is sold as a SAP Solution Extension and is integrated with SAP Signavio Process Mining, making it a preferred choice for organizations using SAP environments.
Who Uses Knoa Software?
Knoa Software serves hundreds of corporations and government organizations worldwide. Their customers span a range of industries and include major names such as:
- Pfizer
- Nestle
- Unilever
- Mondelez
- Siemens
- Infosys
- Deloitte
- Tata
- United Nations
- Coca-Cola
- Bayer
- Disney
- GE
- Amgen
- Sitel
- Tech Data
This diverse customer base demonstrates Knoa's adaptability to different enterprise needs and global reach.
How Was Knoa Software Started?
Headquartered in New York City, Knoa Software was founded and is led by a team with deep expertise in software development, enterprise solutions, and business operations. The executive team includes Brian Berns (CEO & Chairman), Tim Murphy (CTO), Tom Trometer (CFO), Bogdan Nica (VP of Product & Services), Adrienne Racanelli (Director of Sales), Joe Negley (Director of Enablement), and Erik Figueredo (Executive Sales Consultant). Their collective experience—spanning decades in software and enterprise transformation—drives the company’s focus on delivering measurable value through process optimization.
Learn more about Knoa's mission and leadership on their About page.
What Industries and Use Cases Does Knoa Software Support?
Knoa's solutions are used across various sectors for:
- Cloud migration projects
- Task mining and process optimization
- Enhancing employee productivity
- Robotic process automation (RPA) initiatives
- Improving helpdesk responsiveness and support
Their technology is compatible with leading enterprise platforms, including SAP and Oracle, and is used by both commercial enterprises and governmental organizations.
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