What Does Itential Do?

    Learn about what Itential does, their network automation software, services, and key company information.

    What Does Itential Do?

    Name: Itential

    Headquarters: Atlanta, GA, United States

    Employees: 201-500

    Itential is a software company that develops automation and orchestration solutions to help organizations modernize and manage network operations across hybrid cloud environments. Itential provides platforms that enable enterprises to automate, standardize, and streamline network and infrastructure management, aiming to accelerate the shift towards software-driven, agile network operations.

    What products and services does Itential offer?

    At the core of Itential’s offering is Itential Cloud, which includes:

    • Itential Automation Service: Standardizes automation execution across diverse network and IT infrastructure, offering secure, self-service access for teams and reducing the time to deliver network changes.
    • Orchestration Capabilities: Enables organizations to build integrated workflows connecting multiple tools and services across their IT ecosystem. This gives IT and application teams self-service access to network services and simplifies the management of distributed, hybrid cloud infrastructure.

    These solutions are designed to increase operational efficiency, speed up service delivery, and ensure compliance and security through standardized network configuration.

    Who uses Itential?

    Itential serves a broad range of industries and customers, focusing on large enterprises and organizations with complex network needs. Their customer base includes:

    • Fortune 500 financial services firms
    • Communications service providers
    • The US Federal Government
    • Large global enterprises

    Notable customers include Fiserv, RUSH University Medical Center, S&P Global, Armstrong World Industries, Lumen, TPX Communications, IRIDEOS, Telecom Italia, Liberty Global, Deutsche Telekom, and Colt.

    How was Itential started?

    Itential was founded in 2014 by Ian Bresnahan (Co-Founder & CEO) and Chris Wade (Co-Founder & CTO), with a vision to simplify and accelerate the adoption of network automation. The leadership team brings experience in network technology, development, and operations, guiding the company’s focus on addressing the challenges of modern, distributed networks. For more, visit their About page.

    What makes Itential different?

    Itential’s platform is built to support the shift to software-driven operations with security, compliance, and operational efficiency in mind. The focus on standardizing automation across hybrid cloud and network environments helps organizations reduce manual effort, lower operational risk, and adapt quickly to changing technology needs.

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