IRIS CRM (an NMI company) is a payment software provider specializing in embedded payment solutions for businesses across the payments ecosystem. IRIS CRM delivers a comprehensive platform that supports merchant acquiring, underwriting, onboarding, and management, streamlining the entire lifecycle of payment processing.
Their technology is designed to power frictionless payment experiences, enabling partners and their clients to accept payments in multiple environments—including online, in-store, in-app, mobile, and unattended terminals. As part of NMI, a global leader in embedded payments processing over $200 billion annually, IRIS CRM leverages modular gateway technology to offer flexibility and choice to ISOs, software vendors, and payment professionals.
Key features include:
- Seamless merchant onboarding and management tools
- Industry-leading payment gateway integration
- Underwriting automation
- End-to-end support for payment acceptance across digital and physical channels
IRIS CRM's solutions are tailored for organizations seeking to modernize and simplify their payment operations, particularly independent sales organizations (ISOs), software vendors, and fintech professionals.
How was IRIS CRM (an NMI company) started?
IRIS CRM is now a part of NMI, a privately held software development company headquartered in Schaumburg, Illinois. The leadership team at NMI includes:
- Vijay Sondhi (Chief Executive Officer)
- Scott Hart (Chief Financial Officer)
- Peter Galvin (Chief Marketing Officer)
- Robert Hoblit (Chief Revenue Officer)
- Kate Hampton (Chief Strategy Officer)
- Tiffany Johnson (Chief Product Officer)
- Phillip Goericke (CTO of Engineering)
This team brings expertise in fintech, software development, and payment technologies, guiding IRIS CRM and NMI's ongoing innovation in the embedded payments space. You can learn more about their background on their About page.
Who uses IRIS CRM (an NMI company)?
IRIS CRM primarily serves businesses and professionals involved in the payments industry, including ISOs, payment facilitators, software vendors, and other payment service providers. These customers rely on IRIS CRM to efficiently onboard merchants, manage payment operations, and integrate with a wide range of payment acceptance channels. While specific customer names are not publicly listed, the platform is widely adopted across the embedded payments sector.
What makes IRIS CRM (an NMI company) different?
IRIS CRM stands out through its integration with NMI's payment gateway technology, enabling modular, flexible, and future-ready payment solutions. Their focus on seamless onboarding, management, and support for diverse payment environments makes them a valuable partner for organizations embracing digital transformation in fintech.
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