Incentivio is a digital guest engagement platform designed to help restaurants attract, retain, and engage their customers. Incentivio provides a suite of software solutions that enable restaurants to manage marketing campaigns, implement integrated loyalty programs, facilitate online ordering, and access actionable analytics, all aimed at driving business growth and enhancing the guest experience.
How does Incentivio help restaurants?
The platform combines advanced customer insights, marketing automation tools, and operational efficiency features to streamline how restaurants interact with guests. Key offerings include:
- Personalized marketing campaigns that target guests based on behavior and preferences
- Integrated loyalty programs to encourage repeat visits and increase customer lifetime value
- Online ordering solutions to support takeout and delivery channels
- Analytics dashboards that provide insights into customer trends and campaign performance
Incentivio’s approach is focused on creating growth opportunities for restaurants without adding operational complexity. Their platform is designed for ease of use, allowing restaurant teams to design and manage campaigns, engage guests, and build lasting loyalty, all within a single system.
Who uses Incentivio?
Incentivio serves a broad range of restaurant brands, from fast-casual to full-service operations. Some of their notable customers include:
- World Wrapps
- Rodrigo's Mexican Grill
- White Rock Coffee
- Wing It On!
- Roc's Cafe
- Due' Cucina Italiana
- Barrel House Pub
- St. Louis Bar & Grill
- Virtual X Kitchen
- Hava Java
- Massis Kabob
- Hot Table
- Tomato Bar
- From the Hearth
This diverse client list highlights Incentivio’s flexibility in serving both independent restaurants and multi-location chains.
How was Incentivio started?
Incentivio was founded by a team with significant expertise in software development, finance, and restaurant technology. Leadership includes Rajat Bhakhri (Co-Founder & CEO), Sash Dias (Co-Founder & COO), and other experienced professionals such as Lilupa Munindradasa (VP of Engineering) and Amar Shrivastava (VP of Finance). The founding team's background in analytics, finance, and restaurant operations has shaped Incentivio’s focus on delivering practical, scalable solutions for restaurant brands. You can learn more about their team here.
Where is Incentivio based and what is their company profile?
Incentivio is a privately held software development company headquartered in Boston, Massachusetts, United States. The team consists of 51-200 employees, reflecting its position as a growth-stage company in the restaurant technology space.
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