Hyro is an AI-powered communications platform designed specifically for healthcare organizations, enabling them to automate workflows and conversations safely across multiple channels. Hyro helps health systems streamline interactions on platforms such as call centers, websites, SMS, and mobile apps, with a focus on compliance, speed, and scalability.
Hyro's core offering is its responsible AI-driven platform, which provides compliant, conversational AI assistants capable of handling patient and customer inquiries, automating routine processes, and supporting end-to-end workflows in healthcare environments. The platform is fully HIPAA-compliant, ensuring that sensitive health information is handled securely and in accordance with regulatory standards. Clients benefit from quick deployment, easy maintenance, and the ability to scale solutions as organizational needs evolve.
The platform is used by a broad range of healthcare organizations aiming to improve operational efficiency, drive better patient outcomes, and gain insights that support revenue growth. By automating both patient-facing and internal communications, Hyro enables healthcare providers to free up staff time, reduce administrative burdens, and deliver consistent, high-quality experiences across digital and traditional channels.
Who Uses Hyro?
Hyro's customers include large health systems and medical centers such as Intermountain Health, Baptist Health, Hackensack Meridian Health, Montefiore, Bon Secours Mercy Health, Ballad Health, Hartford Healthcare, United Regional, URMC, Premier Health, Summa, Roper, and West Virginia University Medical Center. These organizations leverage Hyro to enhance patient engagement, streamline communication, and automate common tasks.
How Was Hyro Started?
Hyro was founded by a team with deep expertise in artificial intelligence, healthcare technology, and product development. Key founding members include Israel Krush (CEO & Co-Founder), Rom Cohen (CIO & Co-Founder), and others with backgrounds in strategy, architecture, marketing, engineering, partnerships, and customer success. The leadership's combined experience in AI and healthcare has shaped Hyro's focus on responsible automation and compliance. More details about the team and company mission can be found on their About page.
What Makes Hyro Different?
Hyro distinguishes itself by prioritizing responsible AI and healthcare compliance. Their platform is designed for quick implementation, seamless maintenance, and effortless scaling, ensuring that healthcare providers can adapt to changing demands without compromising security or user experience. The focus on HIPAA compliance and integration across multiple communication channels positions Hyro as a leading solution for healthcare organizations seeking to automate and improve their communications infrastructure.
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