Fiddler AI is an AI observability platform that helps organizations monitor, analyze, and ensure the responsible operation of machine learning (ML) models and generative AI (GenAI), including large language models (LLMs), at scale. Fiddler AI provides a unified environment for organizations to gain visibility and control over their AI systems, supporting trust, governance, and high performance in both pre-production and production environments.
Fiddler’s platform addresses the unique challenges enterprise teams face when operationalizing ML and GenAI. Its core features include:
- Centralized monitoring of model performance, stability, and fairness
- Analytics tools for understanding and diagnosing model behavior
- Explainable AI capabilities that help users interpret model decisions
- Actionable insights to support compliance and responsible AI practices
By offering a common language and centralized controls, Fiddler enables organizations to build a robust framework for responsible AI, supporting the growth of advanced AI capabilities over time. This helps enterprise customers reduce costs, improve governance, and run secure, reliable AI systems.
Who uses Fiddler AI?
Fiddler AI serves large organizations, including Fortune 500 companies, that require scalable, trustworthy AI operations. Notable customers include the U.S. Navy, Integral Ad Science, Tide, Thumbtack, LendingPoint, and American Family Insurance. These organizations use Fiddler to improve their AI performance, manage risk, and ensure compliance across complex AI deployments.
How was Fiddler AI started?
Fiddler AI was founded by a team with extensive backgrounds in technology and AI, drawing on experience from companies like Facebook, Twitter, Pinterest, Microsoft, Samsung, PayPal, and more. The founding team includes Krishna Gade (CEO), Amit Paka (COO), Kirti Dewan (CMO), Mainak Mazumdar (CBO), Lior Berry (VP of Engineering), Danny Brock (VP of Customer Success), Joshua Rubin (Head of AI Science), and Alex Woodruff (Head of Sales). Their combined expertise shapes Fiddler’s focus on operationalizing responsible AI at scale. More on their story can be found on their About page.
What makes Fiddler AI different?
Fiddler distinguishes itself through a focus on explainable AI and observability—helping organizations not only monitor model performance but also understand and trust how decisions are made. Their unified platform is designed for teams building secure, stable, and governed AI systems, particularly as businesses scale up their use of LLMs and generative AI.
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