DataOceans is a Customer Communications Management (CCM) software provider that enables organizations to create, manage, and deliver personalized, omni-channel customer communications. DataOceans offers a CCM platform designed to help businesses efficiently generate and manage letters, notices, statements, and other critical customer documents, while also supporting interactive self-service portals for billing, payments, and related customer activities.
The DataOceans CCM platform focuses on streamlining how companies engage with their customers by centralizing communication processes and leveraging data-driven personalization. Organizations use DataOceans to:
- Produce and distribute personalized communications across digital and print channels
- Automate the delivery of statements, invoices, and regulatory notices
- Enable customer self-service for billing, payment, and account management
- Enhance the end-customer experience through intuitive and engaging portals
By integrating these capabilities, DataOceans seeks to help businesses improve operational efficiency, reduce manual workload, and foster better customer engagement.
How was DataOceans started?
DataOceans was founded by a team of experienced technology professionals. The founding team includes Larry Buckley (Chief Executive Officer), Dave Hickson (Chief Operating Officer), and Chien Hsiung (Chief Innovation Officer), all bringing diverse backgrounds in tech entrepreneurship, innovation, and operations. Their collective expertise shapes the company's approach to delivering robust, data-driven communication solutions.
Who uses DataOceans?
DataOceans serves organizations seeking to modernize and automate their customer communications, particularly those with complex billing, notification, or compliance needs. While specific customer names are not listed, their CCM platform is suitable for sectors like financial services, utilities, healthcare, and other industries that require tailored communications at scale.
Where is DataOceans located and how big is the company?
DataOceans is headquartered in Alpharetta, Georgia, United States, and operates as a privately held company with a team of 11-50 employees.
Leadership Team
The company is led by a team with varied expertise:
- Larry Buckley: Chief Executive Officer & Founder
- Dave Hickson: Chief Operating Officer & Founder
- Chien Hsiung: Chief Innovation Officer & Founder
- Lee Nagel: President
- Pat McIvor: Chief Technology Officer
- Simon Kurth: Chief Deliverables Officer
- Steven Dean: Senior VP of IT Operations
You can read more about their leadership and company story on their About page.
Use PromptLoop to Uncover Company Data
Looking for more company insights like this? PromptLoop helps you go deeper, providing unique data points and analysis on companies like DataOceans and many others. Automate your research and find the information that matters most. Discover how PromptLoop can accelerate your market intelligence. Get A Free Demo to learn more.