Crunchtime is a restaurant operations management software platform used by over 750 of the world’s top restaurant brands to streamline processes and achieve operational excellence across their locations. Crunchtime provides tools for inventory management, staff scheduling, learning and development, food safety, operational task execution, and audits in more than 150,000 locations in 100+ countries.
The platform is designed to help multi-unit restaurants control food and labor costs, ensure compliance, and deliver quality guest experiences. Crunchtime’s comprehensive suite covers:
- Inventory management: Track food and supply usage, reduce waste, and maintain optimal stock levels.
- Staff scheduling & labor management: Create efficient schedules, manage labor costs, and track attendance.
- Learning & development: Deliver training and track employee certifications.
- Food safety & compliance: Digitize checklists and ensure safety protocols are followed.
- Operational task management: Standardize daily operations and monitor completion at scale.
- Audits: Facilitate internal audits to maintain brand standards and compliance.
Crunchtime’s solutions support a wide range of customers in the restaurant, hospitality, and foodservice sectors. Well-known brands using Crunchtime include Chipotle, Domino’s, Dunkin’, Five Guys, Jersey Mike’s, P.F. Chang's, McDonalds, Chili's Bar and Grill, Taco Bell, Popeyes, Dairy Queen, The Cheesecake Factory, Sweetgreen, Royal Caribbean, and many others. The platform is used by quick-service restaurants, fast-casual chains, full-service dining, entertainment venues, cruise lines, and convenience store operators.
How was Crunchtime started?
Crunchtime was developed in Boston, Massachusetts, and is led by a team of executives with backgrounds in operations, finance, technology, and customer success. The current leadership includes John Raguin (Chief Executive Officer), Nikki Perry (Chief Revenue Officer), Rob Mueller (Chief Financial Officer), Deanna Swanson (Chief People Officer), Andrew Bergen (Chief Customer Officer), Cassandra Clark (VP of Marketing), Brian Herr (VP of Product), and Chris Donnelly and James Krawczynski (VPs of Engineering). This team has guided Crunchtime to become a trusted platform for major restaurant brands worldwide. Learn more about their team and story.
Who uses Crunchtime?
Crunchtime serves a diverse customer base across the global restaurant and hospitality industry. Its software is trusted by:
- Quick service and fast-casual restaurants: Chipotle, Domino’s, Dunkin’, Five Guys, Jersey Mike’s, McDonalds, Taco Bell, Popeyes, Dairy Queen
- Full service and specialty restaurants: P.F. Chang's, The Cheesecake Factory, Chili's Bar and Grill, Ruby Tuesday, Lou Malnati's
- Entertainment and hospitality venues: TopGolf, AMC Theatres, Main Event, Cinemark, House of Blues
- Cruise lines and travel: Royal Caribbean, Celebrity Cruises, Princess Cruises, Carnival
- Convenience stores and foodservice: Circle K, Travel Centers of America, Kum & Go, Parker's Kitchen
This broad user base highlights Crunchtime’s adaptability to different operational models and scale requirements.
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