Conversocial, A Verint Company, is a software platform that enables brands to manage customer communications across messaging channels by combining human agents and bots in a unified solution. Conversocial, A Verint Company focuses on making customer interactions seamless throughout the customer lifecycle, helping companies enhance loyalty and drive revenue at scale.
The platform is designed for businesses that want to engage with their customers on the messaging apps and channels where consumers increasingly prefer to communicate. By centralizing both automated and live agent interactions, Conversocial streamlines support, sales, and feedback processes, reducing friction for both customers and brands.
Conversocial distinguishes itself by offering a solution that supports high-volume, high-quality customer conversations, partnering with major brands to deliver consistent and efficient messaging experiences.
Who Uses Conversocial, A Verint Company?
Conversocial serves a broad range of organizations, from large enterprises to forward-thinking brands looking to modernize their customer engagement strategy. Notable customers include:
- Tesco
- Hertz
- British Airways
- Stanley Black & Decker Outdoor
- IAG
- Comerica
- Volaris
- Wesleyan
- UnitedHealth Group
- Five9
- Group Elite
- Connex
- Aer Lingus
These clients span industries such as travel, retail, finance, healthcare, and technology, reflecting Conversocial’s versatility in supporting brands with diverse customer engagement needs.
How Was Conversocial, A Verint Company Started?
Conversocial became part of Verint, a global leader in customer engagement solutions, expanding its capabilities and reach. The leadership team draws from extensive experience in technology and enterprise software. Key executives include Dan Bodner (CEO and Chairman), Elan Moriah (President), and Anna Convery (Chief Marketing Officer), among others. This group brings expertise in scaling software solutions for global brands, with a focus on innovation in customer experience.
For more about their corporate background, visit their About page.
What Industry Is Conversocial In?
Conversocial, A Verint Company, operates within the software development industry, specifically focusing on customer engagement, conversational AI, and messaging automation for businesses seeking scalable, modern communication tools.
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