Conversica develops Revenue Digital Assistants (RDAs) designed to help marketing, sales, and customer success teams identify and acquire untapped revenue opportunities through structured, human-like conversations.
Conversica’s RDAs leverage over a decade of experience with billions of human interactions to engage customers and prospects across the entire customer journey. Unlike traditional chatbots, Conversica’s technology emphasizes "Powerfully Human" conversations, aiming to build brand loyalty, improve customer experiences, and maximize each revenue opportunity. Their platform is used to automate and personalize outreach, leading to increased operational efficiency and reduced costs for businesses.
Who Uses Conversica?
Conversica serves a broad range of enterprise and mid-market customers that rely on automated, scalable customer engagement. Some notable clients include:
- TMobile
- Iron Mountain
- Epson
- ServiceNow
- BMC
- IHS Markit
- Leica Geosystems
These organizations use Conversica to enhance their marketing, sales, and customer success workflows, ensuring more consistent and effective engagement with leads and customers.
How Was Conversica Started and Who Leads the Company?
Conversica was founded by a team of experienced executives in software development, technology, and customer success. The leadership team brings decades of expertise in scaling SaaS solutions and driving revenue growth:
- Jim Kaskade: CEO, experienced in leading and scaling companies
- Vijay Jegan: CTO, over 25 years in technology leadership
- David Greenberg: CMO, 20+ years in marketing and go-to-market strategy
- Rafael Zamora: Chief People Officer, 20+ years in HR and talent acquisition
- Amy Oilman: SVP of Customer Success, overseeing customer-facing operations
- Additional executive team members bring deep backgrounds in finance, legal, product, and sales
What Makes Conversica Different?
Conversica’s primary distinction is its focus on "Powerfully Human" RDAs that move beyond simple chatbot interactions. Their digital assistants are designed to hold meaningful two-way conversations at every touchpoint of the customer lifecycle. This approach aims to deliver measurable business outcomes such as improved conversion rates, operational efficiencies, and customer satisfaction.
For more about Conversica’s mission and team, visit their About page.
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