Clinc, Inc. is a conversational AI software company that delivers out-of-the-box solutions designed to power customer experiences for banks and credit unions. Clinc, Inc. specializes in developing advanced conversational artificial intelligence platforms that enable financial institutions to offer natural, intuitive digital interactions for their customers.
Clinc’s primary offering is its AI-driven platform, which allows banks and credit unions to integrate virtual assistants and intelligent chatbots into their customer service channels. These solutions are designed to handle a wide range of banking queries, transactions, and support requests, helping organizations improve efficiency and deliver 24/7 service.
Clinc distinguishes itself by providing domain-specific AI tailored for the financial sector, allowing for rapid deployment with minimal customization. This approach enables banks and credit unions to launch sophisticated conversational interfaces quickly and securely, enhancing the customer experience while reducing operational costs.
Who Uses Clinc, Inc.?
Clinc primarily serves the financial services industry, with a customer base that includes major banks and credit unions such as US Bank, OCBC, Fiserv, Landmark Credit Union, Kearny, DFCU, UMCU, Q2, AmericanBankTrust, American First, Alkami, Finastra, Cornerstone, Jack Henry, SCSK, TTCU, Unblu, and Isbank. These organizations use Clinc’s AI solutions to automate customer support, streamline digital banking, and improve overall satisfaction.
How Was Clinc, Inc. Started?
Clinc, Inc. was founded by a team with deep experience in technology, customer success, and finance. The founding team includes Jamal El-Mokadem (CTO & COO), Steven Poling (VP of Customer Success), Laura Boucher (VP of Finance), Mark Kvamme (venture capitalist at Drive Capital), Jeff Lieberman (Managing Director at Insight Venture Partners), and Drew Harman (Managing Director at Insight Partners). Their collective backgrounds in entrepreneurship, finance, and venture capital have shaped Clinc’s focus on delivering high-quality, scalable AI solutions for the financial sector. More about their story can be found on the Clinc About page.
Where Is Clinc, Inc. Based?
Clinc, Inc. is headquartered in Ann Arbor, Michigan, United States, and operates as a privately held company with a team of 51-200 employees.
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