Brightpearl by Sage is a retail operating system designed to streamline and automate post-purchase operations for e-commerce, multichannel retail brands, and wholesale businesses. Brightpearl by Sage provides a comprehensive back office platform that manages financials, inventory, sales orders, purchasing, supplier relationships, CRM, fulfillment, and logistics, enabling retail companies to scale efficiently and reduce operational complexity.
The system is built to address common operational pain points that retailers face after a sale, such as order management, inventory tracking, and fulfillment coordination. Brightpearl's solution emphasizes automation and integration, featuring a wide array of Plug & Play integrations, open API access, and connections to a trusted partner network. This flexibility allows businesses to build a hyper-scalable e-commerce infrastructure that can grow alongside their needs.
Over 1,200 businesses across 26 countries rely on Brightpearl by Sage, with the platform processing more than 10 million transactions and $3 billion of business annually. The company’s user base includes a variety of direct-to-consumer, multichannel, and wholesale brands.
Who Uses Brightpearl by Sage?
Brightpearl by Sage primarily serves e-commerce and multichannel retail brands, as well as wholesalers looking to streamline and scale their operations. Customers using Brightpearl include:
- Wild
- Goose and Gander
- Monica and Andy
- Piglet
- Lovepop
- Finlay
- Naturecan
- Flex
- Passenger
- Jimmy Lion
- Fairfax & Favor
- Holland Cooper
- Snow Cosmetics
- USA Lab
- Nooz Optics
- Bond Touch
- Cleva Europe
These brands represent a range of industries, from fashion and lifestyle to cosmetics and optics, demonstrating Brightpearl's flexibility for different retail sectors.
How Was Brightpearl by Sage Started?
Brightpearl was founded by Andrew Mulvenna and Chris Tanner, who previously started Lush Longboards in 1999 and later launched Brightpearl to address the challenges they observed in retail operations. Key leadership includes Derek O'Carroll (CEO), Andrew Porter (CIO and board member), Fergus Gloster (board member), and Maurice Helfgott (Chairman). The combination of retail and technology expertise among the founding and executive team has shaped Brightpearl’s focus on scalable, practical solutions for modern retailers. Learn more about the company’s history.
Where is Brightpearl by Sage Headquartered?
Brightpearl by Sage is headquartered in Austin, Texas, with a global headquarters in Bristol, UK. The company operates with a team of 51-200 employees and maintains a strong local presence in both North America and Europe.
What Makes Brightpearl by Sage Different?
Brightpearl stands out for its comprehensive automation of back office operations, broad integration capabilities, and commitment to supporting hyper-scalable e-commerce. The platform’s open API and partner network offer customers extensive customization options, while its proven track record with over 1,200 businesses underscores its reliability in the retail technology space.
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