BetterCloud is a SaaS management platform that automates IT tasks for organizations operating in multi-SaaS environments. BetterCloud enables IT teams to automate onboarding, offboarding, mid-lifecycle changes, application access, entitlements, and security policies across a wide range of SaaS tools.
Unlike traditional Identity & Access Management (IAM) or IT Service Desk solutions that often rely on manual intervention, custom scripting, or manual ticket handling, BetterCloud provides granular automation and unlimited customizable workflows. This approach allows IT departments to significantly reduce manual SaaS management work—by up to 78%—helping organizations maximize operational efficiency, accelerate employee productivity, and scale IT impact.
The platform is particularly valuable for organizations where IT teams are otherwise required to script or manually manage access to applications, files, folders, and groups for employees joining, leaving, or moving within the company. By automating these repetitive and resource-intensive processes, BetterCloud helps IT teams conserve valuable talent and resources.
Who Uses BetterCloud?
BetterCloud serves businesses that need to manage multiple SaaS applications at scale, including fast-growing and tech-savvy organizations. Notable customers include Buzzfeed, BlueApron, Momofuku, Oscar, Qdoba, Ruggable, Sauce Labs, and Seismic. These companies rely on BetterCloud to streamline SaaS operations and enforce security policies efficiently.
How Was BetterCloud Started?
BetterCloud was founded and is led by a team with deep experience in SaaS, IT, and product development. The leadership team includes Jesse Levin (Chief Executive Officer), David Politis (Founder & Executive Chairman), Alyxa Lease (Chief People Officer), Manuel Martinez-Herrera (GM of BCMX & General Counsel), Sean Hill (Chief Financial Officer), David Bean (Chief Product and Technology Officer), Aaron Bloomfield (VP of Sales), Kim Claditis (Chief Marketing Officer), Sonal Mehta (VP, Legal & Compliance), and Diego Peixoto (Senior Director of Engineering). You can learn more about their leadership and company culture on their About page.
What Makes BetterCloud Different?
BetterCloud stands out by offering a comprehensive automation layer that complements existing IAM and help desk solutions, eliminating the need for extensive manual scripting or repetitive ticket work. Its focus on customizable and granular workflows addresses the complex requirements of modern IT teams managing diverse SaaS app portfolios.
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