Atom (atomchat.com) is a software platform that automates and simplifies messaging channels for businesses, enabling exceptional customer service and driving up to a 3x increase in sales.
How does Atom work?
Atom centralizes and streamlines business messaging by providing tools that automate conversations and customer engagement across multiple channels. The platform is designed to help organizations manage their messaging more effectively, reduce manual work, and ensure high-quality interactions with customers. By integrating automation into messaging workflows, Atom aims to improve team efficiency and deliver a better customer experience.
Who uses Atom?
Atom primarily serves businesses seeking to upgrade their customer communication and sales processes through automation. Their client base includes organizations such as learnexus, My Safe Dating, OZ studies, CoachTheWorld, and Weyakyak. These customers span various sectors, but share a need for efficient, scalable messaging and customer engagement solutions.
Where is Atom based and how big is the team?
Atom is headquartered in Simpsonville, South Carolina, United States, and operates as a privately held company with a team size of 51-200 employees.
Who founded Atom?
The company was established by a founding team with backgrounds in IT, software development, business management, and marketing. Key members include Shailesh Dhole (IT Executive), Charu Khandelwal (Manager Accounts & Finance), Al Jibran (Web Developer), Dhruv Nagpal (Marketing Executive), Amit Thacker (Business Head), Sujoy Maiti (Software Developer), Shoaib M (Sr. Account Manager), and Rashmi Mathur (Account Manager). This diverse expertise supports Atom’s mission to automate and enhance messaging for modern businesses. Learn more about their team and mission on their About page.
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