24/7 Software (https://www.247software.com) is a global provider of operations and safety management software designed for major venues in sports, leisure, and entertainment sectors. Their platform enables facilities to manage incidents, emergencies, maintenance, real-time communications, lost & found, guard tours, and data analytics, helping venues optimize safety and operational efficiency at scale.
The company's suite of software solutions supports incident and emergency management, computerized maintenance management, guest and staff communications, and advanced analytics to gather and analyze critical data across events and locations. This comprehensive approach helps venues proactively address safety, streamline operations, and deliver better experiences for staff and guests.
24/7 Software distinguishes itself by being widely adopted in the industry, with its solutions implemented in over 85% of stadiums and arenas across North America's four major sports leagues (NFL, NHL, NBA, MLB). Additionally, the platform is trusted by major festivals, sports tours, and global events such as the Super Bowl, World Series, NBA Finals, Kentucky Derby, Coachella, and the PGA Tour.
Who Uses 24/7 Software?
24/7 Software serves a diverse range of high-profile customers, including:
- Sports teams and venues: FC Barcelona, Manchester United, Paris Saint-Germain, Maple Leaf Sports & Entertainment, Mercedes-Benz Stadium, Staples Center, United Center, Ball Arena, Marvel Stadium, Melbourne & Olympic Parks
- Entertainment and event venues: The O2 Arena, LA Convention Center, The Music Center, Radio City Music Hall, Glen Helen Amphitheater
- Major events and festivals: LIV Golf, PGA Tour, Australian Open, Coachella, Kentucky Derby, WrestleMania, Travelers Championship, NASCAR
- Other facilities: Amazon Studios, Lucasfilm, cedar fair amusement parks, shopping malls, airports
This broad customer base highlights 24/7 Software’s focus on supporting the world’s largest and most complex venues and events.
How Was 24/7 Software Started and Who Leads the Company?
Headquartered in Boca Raton, Florida, 24/7 Software is a privately held company with 51-200 employees and a global presence, including offices in North America, the UK, Australia, Asia, India, and Latin America. The founding and executive team brings expertise in software engineering, product development, sales, and customer success:
- Gerald Hwasta (Chairman & CEO) leads strategy and product vision.
- Karan Zaveri (Head of Engineering) oversees global engineering and infrastructure.
- Justin King (EVP of Sales) leads global revenue strategy.
- Matthew Dobrosevic (VP of Product, Integrations, and Analytics) manages product strategy and implementation.
- Josh Gross (VP of Customer Success) focuses on customer support and account management.
- Christopher Butler (VP of Product Development) and Bina Baid (VP of Finance) contribute to product and financial leadership.
- Scott Meyers is the Founder Emeritus.
Learn more about their leadership and company history on their About page.
What Makes 24/7 Software Unique?
24/7 Software’s unique position comes from its deep integration with the operations of the world’s most demanding venues, providing a unified platform for real-time communications, incident tracking, and analytics. Its widespread industry adoption demonstrates trust in its reliability and scalability for mission-critical event management and safety operations.
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